Just Remote Assistance doesn't work. Add to Want to watch this again later? Sign in Statistics 20,095 views 14 Like this video? just not remote assistance. have a peek here
Check the setup of Remote Assistance : In the Control-Panel, select theSystem icon:(or right-click "My Computer" on the desktopand select Properties)Select the tab : RemoteBy default, Remote Assistance isactivated. The Create Shortcut wizard appears. fv1178 13,778 views 6:00 Remote Desktop Connection [Full Tutorial] -Windows 7 - Duration: 9:12. If one has UPnP it's supposed to work.
Follow these steps to configure and enable Windows XP's Remote Assistance. A dialog box appears informing Jon that he must contact a network administrator in order to install antivirus software on his computer. Using Remote Assistance via e-mail.
TechNet Products Products Windows Windows Server System Center Browser Office Office 365 Exchange Server SQL Server SharePoint Products Skype for Business See all products » IT Resources Resources Evaluation Perhaps autotuning has somehow been enabled. If you are using the Classic Start Menu, you would not see My Computer as a selection to right click on. Windows Remote Assistance Easy Connect This connection problem also applies when one of the network interfaces is a modem.
You’ll be auto redirected in 1 second. Windows Remote Assistance Windows 10 The exact text of the message I was getting before was "the person you are trying to help isn't responding". Working... Loading...
The application proves particularly helpful when clients in remote locations require support. Remote Assistance Windows 7 Not Working Cynthia enters her response on the text window as shown in Figure 5 below. Software that hides it's working from the user to make it "easy" is notoriously hard to debug when something goes wrong. Once the "Novice" accepted the request,a message will pop-up on the "Expert" system to adviseabout having control and to press "ESC" or any key sequence or combination including the ESC-keyto return
PCWizKids Tech Talk 218,674 views 2:18 How to configure Remote Assistance Windows 8.1 - Duration: 3:08. navigate here Join them; it only takes a minute: Sign up Here's how it works: Anybody can ask a question Anybody can answer The best answers are voted up and rise to the Once the administrator or support technician has clicked Take Control, the end user will see a dialog box stating that the user providing the assistance would like to share control of TechNet Archive Windows XP Maintain Windows XP Maintain Windows XP Step-by-Step Guide to Remote Assistance Step-by-Step Guide to Remote Assistance Step-by-Step Guide to Remote Assistance Service Pack 2 Feature Management Using How To Use Windows Remote Assistance
Jon clicks Start, clicks Help and Support, and under the Ask for assistance heading, he clicks Invite a friend to connect to your computer with Remote Assistance. Also, offers can be sent and received only between computers that are members of the same domain. The client must click Yes to enable the connection. (Figure F) Figure FOnce the support tech responds to the remote assistance invitation, the remote user will receive a dialog box; the http://pagesetter.net/remote-assistance/remote-assistance-your-offer-to-help-could-not-be-sent-windows-7.html But the helper can only do this if the user’s computer is set up to receive such offers; Windows XP Professional computers don't have this feature enabled by default, so you
However, if you have a corporate-like firewall in a home environment, the same restrictions apply: you would need to open Port 3389 in order to use Remote Assistance. Send Remote Assistance Invitation Windows 7 However, if you have a personal firewall or similar lockdowns in your home environment, you will have the same issues as in a corporate environment, Remote Assistance will not work if Figure 12: Offering Remote Assistance The user receives a pop-up box showing that the Helpdesk person is initiating a Remote Assistance request.
This allows you to use Remote Assistance via Web-based e-mail such as Hotmail or other similar services. The client requiring assistance should specify a location for the remote assistance file and click Save. They can then operate on your system at whatever level of control that has been allowed. (Either view or full control.) [NOTES FROM THE FIELD] - The client requesting the remote Offer Remote Assistance Windows 10 The question is only about Remote Assistance, no need to propose solutions based on other programs.[/edit by Gnoupi] windows windows-live-messenger remote-assistance share|improve this question edited Jan 15 '10 at 9:28 Gnoupi
This feature is not available right now. Having the ability to view or actually control a remote user's desktop drastically simplifies troubleshooting and repair operations. Sign in to add this video to a playlist. this contact form I saw that you mentioned checking the firewall, did you check it on both machines ?
Click Control Panel. Continue with YES.Your system is then connecting to the "Novice" system : Once an "Expert" connects to a "Novice" system, a confirmation message will be displayed :You must click on "Yes" Kelvin Johnson 307 views 16:32 MCTS 70-680: Windows 7 Remote Assistance/Desktop - Duration: 14:01. Overlaying two images Renting property to a relative for less than market Does this series involving sine converge or diverge?
Paul clicks Yes. Cynthia is also running Windows XP and Paul can see she's online. Loading... Impartlabs 69,299 views 9:42 Remote Assistance - Duration: 3:01.
Change this number to the correct port number for the Remote Desktop.Save the file.Send the file to the helper as an e-mail attachment or make it available for the helper to Jon enters his name in the From text box, types a message summarizing his problem, and clicks Continue. more stack exchange communities company blog Stack Exchange Inbox Reputation and Badges sign up log in tour help Tour Start here for a quick overview of the site Help Center Detailed Microsoft Windows XP's Remote Assistance feature enables users to call for help.
Please try again later. WindowsHelp 9,548 views 4:54 Remote Desktop Connection [Full Tutorial] -Windows 7 - Duration: 9:12. Watch QueueQueueWatch QueueQueue Remove allDisconnect Loading... Loading...
This section briefly addresses notes for administrators in order to manage Remote Assistance in a corporate environment. All rights reserved.