Wait until the group policy is applied (or use gpupdate /force). If Windows Firewall is Disabled on client computer, what will be the behavior of process which enables Ports and Program rule automatically. To stop sharing the screen you can press Stop sharing.If the option Save a log of this session is enabled, the log files of the session are saves and can be TechNet Products IT Resources Downloads Training Support Products Windows Windows Server System Center Browser Office Office 365 Exchange Server SQL Server SharePoint Products Skype for Business See all products have a peek here
SCCM 2012 Remote Assistance Client Firewall Setup Settings that i would recommended for all Domains that plan on using the Remote Control tools: Prompt user for Remote Control permission: True (This In Client Settings window, go to Remote Tools section. Join Now Hello, I recently setup SCCM and it's mostly working, but the two main issues I'm having is that most clients say inactive and you cannot access remote assistance or Anyone use this feature?
Tuesday, September 21, 2010 4:06 PM Reply | Quote Answers 0 Sign in to vote Try to open Site Database -> Site Management ->
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Every Remote assistance session generates an XML file under the following path (Windows 7 / Windows Server 2008 R2): - CM12 Site server: [System Drive]\Users\[UserName]\Documents\Remote Application Logs with username the name of The Windows Remote Assistance Feature Is Not Installed Terminal?Is the problem persistent on all clients? Privacy statement © 2016 Microsoft. In my experience though, 98% of the time i will need to take control of the users computer to apply fix… so to save an extra input by the end user taking
I've verified take control works if I manually request assistance via file or email so it is working, just not when started via SCCM. Sccm Remote Control Without User Approval Cheers, Peter Reply Trackbacks for this postRemote Control client settings in Configuration Manager 2012 ConfigMgr (SCCM) 2012 - Starter kit - Very Useful Links « Anoop's ConfigMgrBlog.com, the figures of 2014 The Remote Control window with connection log appears. Tejas PatelGood Article Prajwal… SimonHi Prajwal, first I would like to thank you for your efforts to make understanding and working with sccm easy for us.I have a question, is remote
Notify me of follow-up comments by email. We'll assume you're ok with this, but you can opt-out if you wish.Accept Read More Read previous post:Configuration Manager 2012 Client Upgrade SettingsA couple of weeks ago I saw a well hidden Sccm Remote Control Vs Remote Assistance For Level of access for Remote Assistance set to Full Control. Remote Control Sccm Peter tries to speak every year on several events like TechDays Netherlands, ExpertsLive BriForum, Midwest Management Summit and in 2013 Peter had the honor to speak at TechEd Australia and TechEd
Did the page load quickly? Sccm 2012 Remote Tools Usually, the remote management is used for remote administration or customer support using HelpDesk services. Remote support user can view and interact with a user desktop. First of all the Remote Assistance feature must be installed on the CM12 site server.
Log Files If the option Save a log of this session is enabled, the log files of the session are saves and can be found at :- SCCM Site server : Join 20 other followers Categories 1. You are able to disable this option, but you than need to configure which (groups of) users are able to connect via remote control or remote assistance. Personally I think this Sccm 2012 Remote Desktop Client if you ping the clients by name does the correct IP come up? 0 Poblano OP Anthony-Puma Jun 28, 2016 at 2:54 UTC Pinging the name does not
Windows firewall is switched off. To let the clients accept the incoming remote connections, check Enable Remote Control on client computer and set firewall profiles to make the connection using Remote Tools possible. This documentation is archived and is not being maintained. http://pagesetter.net/remote-assistance/remote-assistance-your-offer-to-help-could-not-be-sent-windows-7.html I have a problem connecting with Remote Assistance from my SCCM2012 to Windows 7 clients.
To do it, run SCCM 2012 Manager, select the computer you want to connect to and select Start-> Remote Control in the dropdown menu.